Routine Maintenance


Dear Online Returns Subscribers

As of 1 June 2014 this webpage will no longer be available in order to access Online Returns. Online Returns access can ONLY be obtained directly via remote desktop application.

Please complete the below Registration document in order to switch over to the new method of access.

Routine Maintenance

In order to activate the new connection process kindly complete the registration form so that the necessary Login credentials can be created and the e-mail containing the Remote Application and installation instructions can be sent onto you.

Registration document - [ 33 kb ]



Subscribers are invited to call the following persons at MIBCO for system support in case of any problems experienced with the system:
Thabang Bukana 011 369 7658 thabang.bukana@mibco.org.za
Neo Matladi 011 369 7577 neo.matladi@mibco.org.za
Email address: Online@mibco.org.za  
Fax number: 086 523 3000  

In the event of difficulty to get through to any of these numbers, you are also able to call the MIBCO Call Centre on 011 369 7500
and Select Option 1 (Returns) and the Client Service staff will assist by taking messages for the Online Processors who will in turn then contact the user when they can.